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REFUND POLICY

Refund expectations for digital products

I Am Purposeful primarily sells digital guides and digital resources. Because those products are delivered immediately or unlocked quickly after purchase, all sales are generally considered final.

Digital Sales

Most digital product purchases are non-refundable.

Once a digital guide, tracker, audio guide, or downloadable resource has been delivered or unlocked, refunds are generally not offered simply because you changed your mind, did not use the product, or bought the wrong fit without reviewing the product description first.

Access Problems

Technical problems should be reported first so they can be fixed.

If you paid for a product and cannot access it because of a technical issue, contact support first. Reasonable efforts will be made to restore access, resend links, or correct the delivery problem.

Possible Exceptions

Case-by-case exceptions may be considered when there is a clear delivery failure.

If a product was paid for but was never delivered, could not be accessed, and the issue could not be reasonably corrected, a refund may be considered on a case-by-case basis.

Chargebacks

Please contact support before filing a payment dispute.

If there is a problem with a charge, reach out first so it can be reviewed directly. Filing a chargeback before trying to resolve a technical or delivery issue slows down support and review.

Best Practice

Read product descriptions carefully before purchase.

Each guide and product page is designed to help you understand what the product is for, what it includes, and who it best fits. If you are unsure, start with the free path or contact support before buying.

Not sure where to begin? Use the free Start Here path to find the right first step.

Open Start Here